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Trivago N.V.
Public subsidiary
Traded as NASDAQTRVG
Industry Travel, Hotel, Information technology, Marketing
Founded January 2005; 19 years ago (2005-01) in Düsseldorf, Germany
Founders Rolf Schrömgens
Stephan Stubner
Peter Vinnemeier
Malte Siewert
Headquarters ,
Germany
Areas served
190 countries worldwide
Key people
Johannes Thomas (CEO)
Matthias Tillmann (CFO)
Jasmine Ezz (CMO)
Andrej Lehnert (CPO)
Products Metasearch for hotel prices
trivago Hotel Manager
Revenue Decrease $ 361.5 million (2021)
Number of employees
800 (2022)
Parent Expedia Group (79%)
Subsidiaries Base7booking
Rheinfabrik
TripHappy

Trivago N.V., marketed with lowercase styling as trivago, is a German technology company specializing in internet-related services and products in the hotel, lodging and metasearch fields. The company is headquartered in Düsseldorf. The American online travel company Expedia Group owns a majority of the company's stock.

History

The company was founded in Düsseldorf, Germany, in January 2005. Seeing an opportunity in the hotel search space, the founding team developed Germany's first hotel search engine. Shortly after launch, Stephan Stubner resigned as Managing Director, but the three other founders (Rolf Schrömgens, Peter Vinnemeier and Malte Siewert) remained.

Initially, Trivago received €1 million from investors, including the Samwer brothers, Florian Heinemann, and Christian Vollmann. In 2007, Trivago received US$1.14 million in Series B funding from the British company HOWZAT media LLP. In December 2010, Trivago sold a quarter of the company for US$52.86 million to a US investment fund, Insight Venture Partners.

In December 2012, Expedia, an American travel company, announced that it would acquire a stake in Trivago for $632 million. The deal was completed in 2013.

In December 2014, Trivago acquired mobile app product and development company Rheinfabrik. After the acquisition, Rheinfabrik remains independent from Trivago in its work.

In 2015, Trivago reported more than US$500 million in revenue.

In March 2016, Trivago announced it had acquired a portion of Cloud-PMS company Base7booking.

In April 2016, Trivago reached 1,000 employees and began building a new campus in Düsseldorf.

On December 16, 2016, Trivago became publicly traded on the NASDAQ exchange under the ticker symbol TRVG.

On November 5, 2019, CEO Rolf Schrömgens announced he will step down at the end of the year and be replaced by Chief Financial Officer Axel Hefer.

Due to the COVID-19 pandemic, Trivago 2020 had to cut many jobs. In March 2020, sales had fallen by 95% compared to the previous year.

In January 2021, Trivago acquired weekend.com, a startup focused on finding travelers inspirational weekend getaway packages.

In May 2021, Trivago joined Chelsea Football Club as the club’s Official Training Wear Partner.

Operations

Trivago is headquartered in Düsseldorf, where the international operations are conducted and 100% of the company's employees work.

Business model

As a hotel price comparison website, Trivago makes money from advertising partners primarily using a cost-per-click (CPC) business model. Booking platforms, hoteliers and other providers list rates and advertise on the Trivago site, paying for the clicks received from Trivago users.

Trivago also offers free and fee-based versions of its Hotel Manager product, which hoteliers use to market their facilities on the Trivago site. Trivago claims to be the world's largest online hotel search site, comparing rates from over 1 million hotels and more than 250 booking sites worldwide. Since their majority shareholder is Expedia, the effort is to direct bookings to their sites by way of various "adjustments" to how other sites' rates are perceived.

Products and features

  • Trivago app
  • Trivago Hotel Manager
  • Hotel Manager Pro
  • Rate Connect

Indices and rankings

Trivago Rating Index (tRI)

The tRI aggregates all ratings for destinations listed on Trivago and ranks them between 0 and 100. The index includes criteria such as location, price, food, internet, room and facilities, and is used to create annual Trivago rankings and awards such as the Reputation Ranking, Island Ranking, Ski Ranking, the Top Hotel Awards, and the Best Value Destinations (based on an algorithm combining the tRI with price).

Trivago Hotel Price Index (tHPI)

The Trivago Hotel Price Index (tHPI) displays the average overnight accommodation prices for the most popular cities worldwide. Prices are based on the cost of a standard double room, taken from over 2 million daily price inquiries over the past month.

Marketing

Flag of Trivago (v1)
Company flag

Trivago focuses on online marketing (SEM and display advertising), public relations and brand marketing (TV).

The "Trivago guy"

When the company aired its first U.S. TV advertisement in 2012, the ad's spokesman inspired a trending Twitter hashtag, #trivagoguy, based on his unusual look. According to Rolling Stone, Trivago "wanted someone real, approachable and genuine" when it chose actor Tim Williams to star in the ad. The Trivago guy became an unexpected celebrity.

Trivago responded to the comments by launching a contest that invited people to give the Trivago guy a makeover. The Trivago guy inspired parodies, fan fiction and a large gay following.

Many commenters asked why Trivago chose not to have the actor wear a belt. According to the actor, that was an accident. "Unfortunately none of the belts fit the belt loops that I had on," Williams said. "I think that was probably the best break we could have gotten." Following the large response for the U.S. Trivago guy, the company decided to create French and Spanish Trivago guys. From 2016 until June 2017, the French actor Mehdi Nebbou was the German Trivago guy.

For Latin America (the whole Spanish-speaking region) Trivago's commercials are presented by Spanish actor Gonzalo Peña. In Brazil, the man shown on screen is the well-known actor and model Willian Mello.

In 2016, the company aired ads in India with Abhinav Kumar. Abhinav became popular and an internet sensation for his role in ubiquitous Trivago ads in India. As of now the Trivago guy has turned into an internet meme.

The "Trivago girl"

In the UK, Trivago's advertisements are fronted by Australian actress and musician Gabrielle Miller. In Japan, Trivago is represented in their TV commercials by singer/songwriter Natalie Emmons, who uses the pseudonym "Strae" in the United States. In Malaysia, actress and TV host Dahlia Shazwan has starred in Trivago's advertisements.

See also

Kids robot.svg In Spanish: Trivago para niños

  • Webjet
kids search engine
Trivago Facts for Kids. Kiddle Encyclopedia.