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Pinkberry
Subsidiary
Industry Restaurants
Founded January 2005; 19 years ago (2005-01) in West Hollywood, California
Founder Shelly Hwang
Young Lee
Headquarters Scottsdale, Arizona, USA
Number of locations
260 restaurants
Area served
Bahrain, Canada, Egypt, Gabon, Ghana, Japan, Jordan, Kuwait, Iraq, Liberia, Nigeria, Oman, Panama, Peru, Philippines, Qatar, Saudi Arabia, Turkey, United Arab Emirates, United Kingdom, United States
Key people
Eric Lefebvre, CEO
Products Frozen yogurt
Smoothies
Fruit Parfait
Fresh Fruit Bowl
Owner MTY Food Group
Parent Kahala Brands
(2015–present)

Pinkberry is a franchise of frozen dessert restaurants headquartered in Scottsdale, Arizona. There are currently over 260 stores in 20 countries. The first store was opened in January 2005 by Hye Kyung (Shelly) Hwang and Young Lee. The restaurant allows customers to customize their yogurt with a variety of toppings.

History

Pinkberry
The original Pinkberry restaurant on Huntley Drive near Santa Monica Boulevard in West Hollywood, California

Hwang's first business venture was to open a formal English teahouse on a tiny residential street called Huntley Drive in West Hollywood, California. However, after the city refused to approve an alcohol permit for Hwang and her business partner, architect Young Lee, they decided to go with their second plan, which was a frozen yogurt concept reviving the craze of the 1980s. People were soon driving across town and standing in line for up to 20 to 30 minutes to get their fix of "the taste that launched 1,000 parking tickets." The second store opened in August 2006 and the third one on La Brea and Melrose avenues in early September 2006. After, stores began springing up all over Southern California and also branches in New York. In October 2009, Pinkberry opened its first overseas branch in the State of Kuwait at the Avenues shopping mall.

On October 16, 2007, the firm took in a $27.5 million investment from Maveron, the venture fund founded by Starbucks founder Howard Schultz, to expand the firm's concept nationwide.

2011-0209-Dubai-MOE-Pinkberry
A Pinkberry location in the Mall of the Emirates, Dubai.

On May 1, 2009, Pinkberry announced its plans to expand its market both internationally and domestically, after receiving $9 million in second-round funding from investors. As part of its plans, Pinkberry has partnered with Kuwaiti retail conglomerate M.H. Alshaya Co. to open stores in several countries in the Middle East and signed with HMSHost to open locations in airports nationwide, the first of which will open in the late summer 2009. In 2010, the company expanded in the Southern United States. In April 2010, the original Pinkberry store in West Hollywood, still lacking adequate parking, was closed and converted into an administrative building for the chain.

After poor sales and several store closures from over-expansion, in 2015 Kahala Brands acquired Pinkberry as their 18th brand. There is no information on how much co-founders Hwang and Lee received upon selling Pinkberry to Kahala Brands in December 2015. Currently, Shelly Hwang is the Chief Product Officer and Board Director of Pinkberry.

Branding and placement

The Pinkberry brand has been designed and managed by LA-based branding firm Ferroconcrete. Pinkberry has been featured in an episode of HBO's Curb Your Enthusiasm (season 8, episode 5, 'Vow of Silence') and in an episode of 2021’s “And Just Like That” (season 1, episode 3, ‘When in Rome’). Mentioned in the Comedy Central cartoon Ugly Americans (season 2, episode 9, 'Lilly and the Beast'), mentioned in two episodes of the TBS animated sitcom American Dad (season 6, episode 17, 'Home Wrecker' and season 11, episode 2, 'The Life Aquatic with Steve Smith'), and in a few scenes of the 2014 film Still Alice. Pinkberry was featured in the Broadway musical Be More Chill (musical). Mentioned in the noval November 9 by Colleen Hoover. Mentioned in the 2014 film Horrible Bosses 2.

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